Privacy Policy

Effective Date: 01/01/2024

At The Book Nook LLC (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing event tickets, or engaging with our services. This Privacy Policy outlines how we collect, use, and protect your personal data.

1. Information We Collect

We collect personal information that you provide to us directly when you:

  • Purchase event tickets.
  • Create an account on our website.
  • Contact us via email, phone, or other communication methods.
  • Sign up for our newsletter or marketing communications.

The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details, billing information, and other financial data required for completing transactions.
  • Event Preferences: Information related to the events you are interested in or have purchased tickets for.
  • Technical Information: IP address, browser type, and other data collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Transactions: To complete your ticket purchase and send confirmation details.
  • Customer Service: To respond to your inquiries, provide support, or notify you of any changes to your orders or event information.
  • Marketing Communications: With your consent, we may send you promotional emails about upcoming events, special offers, or updates from [Your Company Name]. You can opt out of these communications at any time.
  • Website Improvements: To analyze usage patterns and improve the functionality and user experience of our website.
  • Legal Compliance: To comply with any legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that assist us in processing payments, delivering tickets, managing email communications, or providing customer support.
  • Event Organizers: If you purchase a ticket to an event, we may share your information with the event organizer for purposes related to the event (e.g., confirming attendance, communicating event updates).
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to safeguard the data we collect. These include:

  • Encryption: Your payment details are encrypted during transmission using Secure Socket Layer (SSL) technology.
  • Access Controls: Access to personal information is restricted to authorized personnel who require it for legitimate business purposes.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that allow us to remember your preferences and improve site performance.

You can control or disable cookies through your browser settings, but please note that some website features may not function properly without cookies.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to any legal obligations we have to retain it.
  • Opt-out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

7. Children’s Privacy

Our website and services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

The Book Nook LLC
[email protected] – 309-693-3612 – 6944 North University Street Peoria Illinois 61614